Reader Forum: Five steps for making your e-commerce site faster for demanding...
Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the...
View ArticleReader Forum: Waging the war on ‘OTTrition’: Battle plans for mobile operators
Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers, we have created this forum for those with something meaningful to say to the...
View ArticleWireless industry takes hit in latest customer satisfaction survey
According to a new study released by the American Customer Satisfaction Index, customer satisfaction across the wireless industry dropped from last year, despite aggregate gains across all sectors of...
View ArticleFeature report: MVNOs hit the road in Latin America
Although mobile virtual network operators were launched in Latin America about four years ago, they have become hot topics again since Brazil released new regulations governing the segment and some...
View ArticleFeature report: MVNOs hit the road in Latin America
Although mobile virtual network operators were launched in Latin America about four years ago, they have become hot topics again since Brazil released new regulations governing the segment and some...
View ArticleFeature Report: FirstNet first step for public-safety interoperability
Expect new relationships and tricky negotiations. Everyone wants priority via LTE – the first responders in any emergency, utilities for mission-critical services, and wireless carriers who don’t want...
View ArticleWhite Paper: Four Ways Merchandising Improves Your Profitability
A simple change in how you secure and merchandise devices can solve multiple challenges and boost your bottom line. This report explains how updating your security and merchandising displays can solve...
View ArticleSubscriber engagement emerges as key ARPU driver
Monetizing investments in next generation networks depends upon the capability to deliver the services users want on those networks, how and when they want them. So operators are recognizing that...
View ArticleWebinar: Driving New Revenues With Policy Management and Subscriber Engagement
Policy Decision and Policy Enforcement in mobile data networks is evolving beyond basic blocking and throttling of traffic to enabling advanced use cases and capabilities. A key area of interest is...
View ArticleWebinar: The Benefits of Infrastructure Sharing
The webinar will address the operational and financial benefits of sharing wireless infrastructure. Specifically, participants will learn how operators can monetize non-core assets, save on future...
View ArticleTelecom Analytics: The path to customer loyalty through analytics
Wireless carriers are concerned about increasing customer loyalty – and they should be – according to a new study released by WDS, a Xerox-owned company that provides customer experience management...
View ArticleWebinar: Maintenance Windows are a Thing of the Past – Delivering True 5 9s...
Maintenance windows were originally designed to allow for downtime when the majority of users were asleep and not using the services. In today’s mobile “always on” world, maintenance windows are no...
View ArticleF5 Webinar – Evolving to the Application Delivery Network
Service providers have been buffeted by the explosive growth in data traffic. Meanwhile many networks remain highly siloed and are becoming more complex even as service providers move to converge...
View ArticleBritish Telecom, SaskTel tap Oracle to improve customer experience
Oracle announced that many telecom operators such as British Telecom and the Canadian SaskTel are using its Customer Experience (CX) solutions. According to Oracle, the momentum of CX solutions...
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